4D Custom Builders Terms and Conditions

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1. Acceptance of Terms

By accessing this website, submitting a form, opting into SMS communications, or engaging the services of 4D Custom Builders ("Company," "we," "us," or "our"), you agree to these Terms and Conditions.

If you do not agree, please do not use our website or services.

2. Services Provided

4D Custom Builders provides luxury outdoor living construction services including but not limited to:

• Struxure® Pergolas
• Custom Deck Construction
• Covered Structures 
• Sunrooms 
• Four-Season Rooms
• Outdoor Living Renovations

All services are governed by written project agreements.

3. Estimates & Contracts

• All estimates are subject to change until a formal contract is signed.
• Pricing is valid only as stated in a written proposal.
• Deposits may be required before scheduling.
• Project timelines are estimates and may change due to weather, material availability, permitting, or unforeseen site conditions.
   

4. Payment Terms

Payment schedules will be outlined in individual contracts. Failure to make scheduled payments may result in suspension of work.

5. SMS & Text Messaging Terms

By providing your phone number and opting in through our website or forms, you consent to receive SMS text messages from 4D Custom Builders.

A. Description of SMS Use Cases

SMS messages may include:

• Appointment confirmations
• Project scheduling updates
• Estimate notifications
• Service reminders
• Customer support communications
• Promotional offers or seasonal promotions
   

Message frequency may vary depending on your interaction with us.

B. Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

C. Opt-Out Instructions

You may opt out of SMS communications at any time by replying: STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

To re-subscribe, you must opt in again through our website or by submitting a new form.

D. Customer Support Contact

For assistance, reply: HELP Or contact us directly at:

Phone: 716-303-DECK
Email: info@4dcustombuilds.com

E. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

F. Age Restriction

SMS services are intended for individuals 18 years of age or older. By opting in, you represent that you are at least 18 years old.

G. Privacy Policy Reference

Your information will be handled in accordance with our Privacy Policy.
Please review our Privacy Policy here: Privacy Policy

6. Intellectual Property

All website content, logos, renderings, design materials, and marketing content are the property of 4D Custom Builders and may not be reproduced without written permission.

StruXure® and TimberTech® are registered trademarks of their respective owners.

7. Limitation of Liability

To the fullest extent permitted by law, 4D Custom Builders shall not be liable for:

• Indirect or incidental damages
• Delays due to weather
• Manufacturer defects (covered by manufacturer warranties)
• Pre-existing structural or site conditions

8. Warranties

Workmanship warranties and manufacturer warranties are outlined within individual project contracts.

9. Governing Law

These Terms shall be governed by the laws of the State of New York.

10. Dispute Resolution

Any disputes shall be resolved in the courts located in Western New York.

11. Modifications

We reserve the right to update these Terms and Conditions at any time. Updates will be posted with a revised effective date.

12. Contact Information

4D Custom Builders
Western New York
Phone: 716-303-DECK
Email: info@4dcustombuilds.com