4D Custom Builders Privacy Policy

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4D Custom Builders ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, 4dcustombuilds.com, or interacting with our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

We may collect the following types of information:

A. Personal Information You Provide

• Name
   
• Email address
   
• Phone number
   
• Mailing address
   
• Project details
   
• Photos or documents submitted through forms
   
• SMS opt-in consent
   

B. Automatically Collected Information

• IP address
   
• Browser type
   
• Device information
   
• Pages visited
   
• Time spent on website
   
• Referral source
   

We may use cookies and tracking technologies (see Cookie Policy).

We use your information to:

• Respond to inquiries
   
• Provide estimates and consultations
   
• Schedule appointments
   
• Send marketing emails
   
• Send SMS updates (if opted in)
   
• Improve our website and services
   
• Comply with legal obligations
   

If you opt into SMS communications:

• Message frequency may vary.
   
• Message and data rates may apply.
   
• You may opt out at any time by replying STOP.
   
• For assistance, reply HELP or contact us at 716-303-DECK.
   

We do not share or sell SMS opt-in data to third parties for marketing purposes.

We do not sell personal information. We may share information with: 

• CRM providers (e.g., GoHighLevel)
   
• Email marketing platforms
   
• Payment processors (if applicable)
   
• Advertising platforms (Google, Meta)
   
• Contractors or service providers necessary to complete your project
   
• Legal authorities when required
   

We implement reasonable administrative, technical, and physical safeguards to protect your information. 

Depending on your state of residence, you may have the right to:

• Request access to your data
   
• Request correction
   
• Request deletion
   
• Withdraw marketing consent
   

To exercise rights, contact: info@4dcustombuilds.com

Our services are not directed to individuals under 18.

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

4D Custom Builders
Western New York
Phone: 716-303-DECK
Email: info@4dcustombuilds.com